Return & Refund Policy
We understand that plans can change and unexpected situations might come up. Please review our policy below to know your options if you need to cancel or adjust your reservation.
- Booking Confirmation
Once your reservation is confirmed and payment is received, your spot is officially secured for the selected Feast Club event. At this point, we begin planning and preparing specifically for you and the other guests.
- Cancellation Window
If you need to cancel, please let us know as soon as possible. Cancellations made at least 72 hours before the event are eligible for a full refund. This grace period helps us manage food ordering and logistics without waste.
- Late Cancellations & No-Shows
If you cancel fewer than 72 hours before the event, or if you do not attend without notice, we won’t be able to issue a refund. Our events are intimate, and last-minute changes affect both the menu planning and the overall experience for others.
- Event Cancellation or Rescheduling
In the rare event that we need to cancel or reschedule (e.g., due to unforeseen circumstances, venue issues, or other factors), we will offer you the choice of a full refund or a spot at the rescheduled event—whichever works best for you.
- Special Requests
If you have special circumstances (such as a family emergency) that require a cancellation after the 72-hour window, let us know. While we cannot guarantee a full refund, we’ll do our best to work with you on a case-by-case basis.
- Contact Us
If you have any questions or concerns about this policy, please reach out via email or phone. We value your experience and want to make sure everything goes smoothly from start to finish.
By booking a seat at our table, you acknowledge that you’ve read and agree to our Return & Refund Policy. We appreciate your understanding and look forward to sharing a memorable night with you.